Last Updated: 02/13/2025
Welcome to Astro Shyamsundar. We are committed to providing you with a seamless and reliable shipping and delivery experience for our services and products. Please read our Shipping and Delivery Policy carefully before making a purchase. By using our services, you agree to this policy.
1. Scope of Shipping and Delivery
Digital Services:
- All astrology consultations, reports, and personalized services are delivered digitally via email or through our platform. No physical shipment is involved.
- Digital reports will be delivered within 24-72 hours of successful payment confirmation, depending on the complexity of the analysis.
Physical Products:
- If we introduce physical products such as astrology books, gemstones, or yantras, we will provide a shipping service for these items.
- Shipping is available only within India unless otherwise specified.
2. Delivery Timelines
- Digital Reports & Consultations: Delivery time varies based on service type. Standard delivery is within 24-72 hours.
- Physical Products: Orders are processed within 2-5 business days after payment confirmation. Estimated delivery times depend on your location:
- Metro Cities: 5-7 business days
- Non-Metro Cities & Rural Areas: 7-12 business days
3. Shipping Charges
- Digital Services: No shipping charges apply.
- Physical Products: Shipping fees will be calculated at checkout based on delivery location and product weight.
- Free shipping may be available for orders above a certain value, as specified on our website from time to time.
4. Tracking and Notifications
- For physical products, once your order is shipped, you will receive a tracking number via email or SMS.
- For digital services, a confirmation email will be sent once your service request has been processed.
5. Address and Delivery Issues
- Please ensure that the shipping address provided is accurate. Astro Shyamsundar is not responsible for delays or lost shipments due to incorrect addresses.
- In case of failed delivery attempts, our courier partner will make up to three attempts before returning the package.
- If a package is returned due to incorrect address or non-availability, re-shipping charges will be applicable.
6. International Shipping
- Currently, we do not offer international shipping for physical products. Digital astrology reports and consultations are accessible worldwide.
7. Delays and Force Majeure
- Delivery times may be affected due to unforeseen circumstances such as natural disasters, strikes, government restrictions, or other force majeure events. In such cases, we will notify you of any expected delays.
8. Contact Us
For any shipping or delivery-related queries, please contact us:
- Email: astroshyamjoshi@gmail.com
- Phone: +91 87995 48242
By using our services, you acknowledge that you have read and understood this policy. Astro Shyamsundar reserves the right to modify this Shipping and Delivery Policy at any time without prior notice.