Last Updated: 02/13/2025
Welcome to Astro Shyamsundar. We strive to offer the best astrology services to our users. Please read our Cancellation and Refund Policy carefully before making any purchase. By using our services, you agree to this policy.
1. Cancellation Policy
Appointment-Based Services:
- Cancellations for astrology consultations or services must be made at least 24 hours in advance to qualify for a full refund.
- Cancellations made within 24 hours of the scheduled appointment will not be eligible for a refund. However, rescheduling may be considered based on availability.
Prepaid Reports & Customized Services:
- Once an astrology report or customized analysis is initiated, it cannot be canceled or refunded as it involves personalized insights and detailed analysis.
Subscription Services:
- Any cancellation request for a subscription must be made at least 48 hours before the next billing cycle to avoid auto-renewal charges.
2. Refund Policy
Eligibility for Refunds:
Refunds will be processed only under the following conditions:
- Service was not delivered due to a technical error or failure from our side.
- The transaction was incorrectly charged more than once.
- The customer cancels a service within the allowed cancellation period.
Non-Refundable Services:
- Payments for instant astrology reports, personalized consultations, and emergency services are non-refundable.
- Any service where substantial work has already been completed will not be eligible for a refund.
- Refunds will not be provided if dissatisfaction is due to subjective expectations from astrology predictions, as results may vary.
Refund Processing Time:
- Approved refunds will be processed within 7-10 business days via the original payment method.
- If the refund is delayed, please check with your bank or payment provider.
3. Rescheduling Policy
- If you are unable to attend a scheduled session, you may request one reschedule at least 12 hours before the appointment time.
- Rescheduling is subject to availability and is allowed only once per booking.
4. Contact Us
For any cancellation, refund, or rescheduling requests, please contact us at:
- Email: astroshyamjoshi@gmail.com
- Phone: +91 87995 48242
By using our services, you acknowledge that you have read and understood this policy. Astro Shyamsundar reserves the right to modify this Cancellation and Refund Policy at any time without prior notice.